STUDENT SATISFACTION BY QUALITY OF TRANING IN SUBJECT “HEALTHCARE MANAGEMENT”

Authors

  • Kamelia Bogdanova

DOI:

https://doi.org/10.35120/kij31041175b

Keywords:

students, training, quality, medical establishments, healthcare

Abstract

The management of healthcare determines their quality and effectiveness. This depends on the training and professional skills of managers and nurses. The skills of managers in planning, organizing, targeting and controlling financial, human and material resources determine the healthcare quality and effectiveness, which is an important condition for the sustainable development of the healthcare establishments in terms of competition and market economy. This underlines the importance of training in educational establishments that create managers, health professionals and provide a basis for development and improvement of their qualification. The quality and effectiveness of education is connected to student satisfaction with the organization and quality of educational process, because this depends to a great extent on their motivation for participation, self-preparation and realization. All this is reflected in the modern educational system. The nurses are trained in universities by highly qualified teachers and have the opportunity to increase both their Bachelor's and Master's degrees, and also have opportunities for specialization in different fields. The aim of the study is to investigate student satisfaction by quality of training in subject "Healthcare Management". The study is based on the use of a direct individual survey and covers 200 students. The respondents are between 19 and 55 years old and most of them have professional experience to five years. The analysis of the data from the survey is aimed at the student satisfaction with the learning process and the possibilities for professional realization. A significant part of the students considers the theoretical and practical training as current and applicable for their realization in the healthcare system. This is a sign of the quality of work in the university and a prerequisite for creating managers with the necessary knowledge and skills to manage quality health care. Continuous increase in quality requirements for health services requires a continuous development of learning in conformity with European perceptions. Measures to improve the quality of training should be aimed at enhancing student satisfaction because this determines their motivation to participate in the training and realization in the healthcare system. The motivation of students in the learning process is largely related to their confidence in the applicability of the knowledge obtained after graduation. An important condition for the professional realization of the students is the working environment and the organization of the work in the healthcare establishments. The organization of work in hospitals should be based on the principle of continuing education and continuous training for effective use of human resources and development of professional skills acquired in university.

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Published

2019-06-05

How to Cite

Bogdanova, K. (2019). STUDENT SATISFACTION BY QUALITY OF TRANING IN SUBJECT “HEALTHCARE MANAGEMENT”. KNOWLEDGE - International Journal, 31(4), 1175–1180. https://doi.org/10.35120/kij31041175b

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