THE ROLE OF CONSUMER CARE IN KOSOVO
Keywords:
business, care, behavior, communication, consumerAbstract
Today’s top companies in various businesses are moving towards customer care and their loyalty because most markets are in their advanced stage where competition is increasing and the cost of attracting new customers has increased.
As in the world economy in Kosovo in recent years we have seen an awareness of businesses about marketing and its perception. As a result, today in Kosovo we have a genuine marketing development, especially in businesses that are increasingly used in elaborating and presenting the services they offer in Kosovo.
Customer care management is related to behavior, ethics and mutual communication in businesses. Marketing finds application in customer care by applying various forms of promotion and nowadays in particular the form of direct line.
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Ligji mbi mbrojtjen e konsumatorit
Shoqata e mbrojtjes se konsumatoreve
