JOLDESKA, Irina; MECHESKI, Stevcho. CALCULATING THE COST OF PROCESSES IN THE SERVICE SECTOR. KNOWLEDGE - International Journal , [S. l.], v. 23, n. 5, p. 1721–1727, 2018. Disponível em: https://ikm.mk/ojs/index.php/kij/article/view/3382. Acesso em: 18 jul. 2024.