KNOWLEDGE CREATION IN INSTITUTIONS OF HIGHER EDUCATION
Keywords:
Knowledge management, knowledge programme, organizational learning, knowledge creationAbstract
The purpose of this paper is to investigate the effects of knowledge management concept in knowledge creation in institutions of higher education. Theoretical model would be based on the concept of knowledge management and organizational learning concept, from which derives the program of development of organizational knowledge. Moreover, the model involves the study of the effects of knowledge management, use of information technology, and of personnel behavior in the process of knowledge creation. The research would be based on the survey method, as well as on the interviews of leaders respectively employees of institutions of higher education in the Republic of Kosovo in order to identify the techniques used in the creation of knowledge. Concerning the research, it is applied the positivistic scientific approach, using hypothetical deductive approach. Whilst, for testing hypothesis, variables are measured using SPSS program, and patterns that emerge from this program, such as regression analysis, box plot and anova. The main factors that influence the effectiveness of knowledge management program are meant to be ICT, preoccupation on work, share of knowledge, and development of new knowledge. Finally, the outcome of the research specifies that application of the program for knowledge creation brings competitive advantages to institutions of higher education.
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