APPLICATION OF CHATBOTS IN EDUCATION

Authors

  • Melisa Azizovic University of Novi Pazar, Serbia

Keywords:

chatbot, education, artificial intelligence, chatbot in education

Abstract

In this paper, we discussed the ways in which a chatbot can be implemented in the educational system as
well as the possibilities and platforms that achieve and control the highest quality of learning. The goals of the work
were to highlight the benefits of artificial intelligence in education especially artificial hybrid intelligence that has
currently established itself as one of the most dominant ways of using artificial intelligence where people and
programs work in synergy, what is a chatbot, its application in education, the possibilities and platforms that are
used for the automation of certain actions in jobs from the domain of the education and which jobs can be taken over
by staff of the educational process.
Artificial intelligence is on an unstoppable development path. One of the ways in which hybrid artificial intelligence
has proven to be very effective is certainly the introduction of chatbots into everyday activities. Today, digitization
is present in all aspects of human life, including in the way we learn. Although we are far from systems that think
and behave like humans, artificial intelligence has begun to help us in our daily lives by saving us money and time.
Chatbots for education are designed for educational purposes and can be seen as an Internet of Things interface that
is expected to revolutionize the educational process. Such chatbots are designed to provide personalized learning
through the concept of a virtual assistant that replicates human conversation. However, as an educational paradigm,
chatbots are still new with challenges in facilitating, implementing, designing, and integrating them as an effective
educational tool in multiple fields, some of which are problem-based, research-based, and project-based teaching.

Author Biography

Melisa Azizovic, University of Novi Pazar, Serbia

Department of Computer Science

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Published

2023-02-15

How to Cite

Azizovic, M. (2023). APPLICATION OF CHATBOTS IN EDUCATION. KNOWLEDGE - International Journal , 56(2), 231–236. Retrieved from https://ikm.mk/ojs/index.php/kij/article/view/5916