HUMAN RESOURCE MANAGEMENT PRACTICES IN BANKING: A PRISMA-COMPLIANT LITERATURE REVIEW OF DATA ENVELOPMENT ANALYSIS (DEA) APPLICATIONS
Keywords:
Data Envelopment Analysis, DEA, banking, human resources, literature review, PRISMA guidelinesAbstract
Data Envelopment Analysis (DEA) is currently the leading and most commonly applied non-parametric methodology for efficiency evaluation of banks. Considering its ever-growing popularity since its introduction in 1978, this study gives a systematic review of the scholarly literature on the topic focusing on human resource management (HRM) in the banking industry. The main purpose of this PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analysis) - compliant literature review is to survey and identify relevant published studies in the global renowned scientific databases Scopus and Web of Science regarding the application of Data Envelopment Analysis (DEA) in banking HR (human resources) to gain state-of-the-art of the models and applications used in this research field as well as summarize the most relevant findings. The study therefore provides a summary of different DEA applications in the field of banking HR by browsing the electronic scientific databases (Scopus and Web of Science) with the keywords „DATA ENVELOPMENT ANALYSIS“/ „DEA“, „HUMAN RESOURCES“ and „BANK“/“BANKING“. Consequently, the selected relevant published papers have been classified by author name, year of publication, DEA methodology used, application area, country, scope, study purpose, contribution and implications, findings, and journals and conferences in which they were published. The findings reveal that in spite of the prominent role of HR globally as well as the popularity of the DEA method in many industries and research areas, their application in HR in the banking industry is still very low and such studies are scarce. Thus, this PRISMA-compliant literature review could represent a stepping stone and first step into the direction of implementation of DEA in the field of HR in banking and HR in general.
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